Anti-Money Laundering Program at Dragonia Casino

Dragonia Casino operates under Curacao license 8048/JAZ2024-015 and applies a written Anti-Money Laundering program that follows FATF guidance and the obligations attached to that license. The program is overseen by a dedicated MLRO who reports independently of the commercial team and signs off on every escalated case. Staff training is refreshed annually, with shorter modules issued when payment rules or sanctions lists change.

Every player passes a tiered Know Your Customer check. Basic verification (government ID and proof of address) is mandatory before the first withdrawal, before cumulative deposits cross $2,000, and before any single transaction above $1,000 in cryptocurrency equivalents such as Bitcoin, Tether, Ethereum, Litecoin or Dogecoin. Source-of-funds documentation is requested when lifetime deposits exceed $15,000 or when betting patterns on titles like Gates of Olympus, Sweet Bonanza 1000 or Crazy Time look inconsistent with the declared profile. Card payments through Visa and Mastercard are matched to the cardholder, and e-wallet transfers via Skrill, Neteller, MuchBetter or Jeton must use accounts in the player's own name. Paysafecard vouchers are subject to lower internal limits.

Transactions are screened in real time against OFAC, UN, EU and UK sanctions lists, plus PEP and adverse-media databases. Chain-analysis tools trace incoming crypto deposits and flag wallets linked to mixers, darknet markets or known scam clusters. Suspicious activity reports are filed with the Curacao Financial Intelligence Unit within the statutory window, and the underlying account is frozen pending review. The 100% up to $2,000 welcome bonus and 200 free spins offer cannot be released on funds that fail KYC or sanctions checks.

Records of identification, transactions and correspondence are retained for at least five years after the account closes, in line with FATF Recommendation 11. Players who believe a hold was applied in error can contact the compliance desk through live chat, email, phone or Telegram, and any disputed decision is reviewed by a second officer before a final answer is issued.

Dragonia Casino runs an anti-money laundering program built around the obligations of its Curacao license 8048/JAZ2024-015. The framework follows the FATF 40 Recommendations and applies risk-based controls to every account, deposit, and withdrawal across the casino, live, slots, poker, and sportsbook products. A dedicated MLRO reviews escalations, and the compliance team logs all suspicious activity reports for the prescribed retention period of five years.

Customer due diligence happens at three points: registration, first withdrawal, and any transaction or pattern that crosses an internal risk threshold. Standard checks verify identity, address, and source of funds using government-issued ID, a recent utility bill or bank statement, and proof of payment instrument ownership for cards such as Visa or Mastercard and e-wallets like Skrill, Neteller, MuchBetter, or Jeton. Enhanced due diligence is triggered for cumulative deposits above $2,000 within a rolling 30-day window, politically exposed persons, and players from higher-risk jurisdictions.

Cryptocurrency deposits in Bitcoin, Ethereum, Litecoin, Dogecoin, and Tether are screened by a blockchain analytics provider before they are credited. Wallets linked to mixers, darknet markets, sanctioned addresses, or stolen-funds clusters are blocked automatically, and the value is quarantined pending investigation. Paysafecard vouchers are capped per transaction and require matching personal data on file. Withdrawals are paid back to the original deposit method whenever possible, which closes the laundering loop of depositing through one channel and cashing out to another. Mixed deposits, where BTC comes in but a Visa payout is requested, are split in proportion to the original sources.

Account closure, fund forfeiture, and reporting to the Curacao Gaming Control Board or the relevant Financial Intelligence Unit can follow any confirmed breach. Players may request a copy of their CDD file at any time through Live chat, Email, Phone, or Telegram support. Marketing bonuses are excluded from AML refunds; only verified principal is returned.

Know Your Customer checks at Dragonia Casino are standard for any operator licensed in Curacao under permit 8048/JAZ2024-015. The process is triggered automatically on your first withdrawal request, on cumulative deposits above $2,000, or whenever the risk system flags a mismatch between registration data and payment instruments such as Visa, Skrill, Neteller, or a Bitcoin wallet.

Account opening at Dragonia Casino starts with identity verification under Curacao licence 8048/JAZ2024-015. Every player submits a government photo ID, a proof of address dated within the last 90 days, and confirms the source of funds when cumulative deposits cross USD 2,000 in any rolling 30-day window. Card holders supply a two-sided scan of the Visa or Mastercard used for funding; crypto users (Bitcoin, Tether, Litecoin, Ethereum, Dogecoin) provide the originating wallet address so the compliance desk can run blockchain analytics before the first withdrawal is released.

Transaction monitoring runs in two layers. The first is rule-based and triggers on the floor amounts set by the AML officer: a single deposit above USD 1,000, three consecutive deposits totalling USD 3,000 inside 24 hours, or any withdrawal request that exceeds 2x the verified deposit volume. The second layer is behavioural and watches play patterns on Pragmatic Play, Evolution, NetEnt and Nolimit City titles, including Gates of Olympus, Sweet Bonanza, Aviator, Plinko and Crazy Time. Bets placed with near-zero variance, rapid swaps between Skrill, Neteller, MuchBetter and Paysafecard, or chip-dumping in poker rooms are flagged for manual review within four hours.

Enhanced due diligence is applied to politically exposed persons, accounts funded by Jeton or by mixed crypto sources, and to any session where lifetime deposits pass USD 10,000. The case moves to the senior compliance analyst, who can request bank statements, tax records, or recent payslips before lifting the hold. Live chat, email, phone and Telegram are the channels available to the customer while the file is open, and a written decision is issued within five business days.

Confirmed matches against sanctions lists or unexplained source-of-wealth gaps trigger a Suspicious Activity Report to the Curacao Gaming Control Board. Records, including KYC documents, chat transcripts, and bet logs, are retained for seven years from account closure, in line with FATF Recommendation 11.

Every registration on dragoniacasino.casino is run through automated sanctions screening before the account is funded. The check compares the player's full legal name, date of birth, and country of residence against the OFAC SDN list maintained by the U.S. Treasury, the EU Consolidated Financial Sanctions list, the UK HM Treasury OFSI list, the UN Security Council Consolidated List, and Interpol notices. A second pass screens for politically exposed persons and known associates, with fuzzy matching set at a 0.85 similarity threshold to catch transliteration variants and minor spelling differences. The provider feed refreshes every 24 hours, so additions published by any of the issuing bodies reach our system within one business day.

Hits are not handled by the front-line support team. When the engine flags a probable match, the account is placed in a restricted state that blocks deposits, withdrawals, and gameplay, and the file is routed to the compliance officer for manual adjudication. The reviewer compares passport scans collected at KYC against the official notice, checks secondary identifiers such as place of birth and document numbers, and either clears a false positive or confirms the match. Confirmed matches are reported to the Curacao Gaming Control Board under licence 8048/JAZ2024-015, with any funds on the account frozen pending instruction from the relevant authority. False positives are documented in the player file so the same alert is not raised on subsequent logins.

Screening is not a one-off exercise at sign-up. Each account is re-screened on a rolling 30-day cycle, and any change of registered address, phone number, or payment instrument triggers an immediate re-check. Payment-side controls add a second layer: deposits and withdrawals using Bitcoin, Tether, Litecoin, Ethereum, and Dogecoin are passed through blockchain analytics that flag wallets linked to sanctioned addresses, mixers, or darknet markets. Card and e-wallet transactions through Visa, Mastercard, Skrill, Neteller, MuchBetter, Jeton, and Paysafecard rely on the issuing processor's own OFAC screening, which we verify through quarterly sample audits.